Reference

Privacy for Live Casino Accounts

Q: Can I ask for a copy of my account data?

Yes. Contact live chat, WhatsApp or privacy@mega404.club with your account ID and registered phone number. We verify the request before sending account data to protect your privacy.

Q: Can I delete my account data completely?

You can request deletion through privacy@mega404.club or live chat. Some records may remain for payment matching, dispute handling or legal duties, and access remains subject to local law where permitted.

Your Privacy Policy shows what account, device and payment data we collect when you open an account, enter Live Casino, Fortune Tiger, Sportsbook, Crash Games, Bingo or Royal…

Account data explainedDANA and OVO recordsGoPay and QRIS handlingDevice session checks

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What Our Privacy Policy Covers

mega404 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

A DANA or QRIS deposit leaves a transaction reference, amount, status, time stamp and account ID inside our wallet records, and our Privacy Policy explains why we keep those fields. We use account data to create your login, show your wallet history, route Live Casino or

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Sportsbook sessions, check withdrawal requests and answer privacy questions through support. We do not ask for your wallet PIN, OVO password or GoPay app login. When we need identity checks, we request only the details needed for account safety, payment matching or legal duties. Eligibility and
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access depend on local law and are available only where local law permits. If a rule changes, we update this page before changing how we use your data.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Help During WIB Hours

Privacy requests should reach a real support queue, not a general inbox that gets lost. You can contact us by live chat or WhatsApp every day from 10:00 to 24:00 WIB, or email [email protected] when you need a written trail. Tell us your account ID, registered phone number and the exact request, such as data correction, export or session access check.

Team online

Live chat privacy desk

Open live chat while logged in, choose Privacy Request, and share your account ID only after the agent asks for it. We check the active session before discussing payment records or device data.

WhatsApp support window

WhatsApp support runs 10:00 to 24:00 WIB for account privacy questions. Send the registered phone number, your request type and one recent DANA, OVO, GoPay or QRIS reference if the issue is payment related.

Email record path

Use [email protected] for deletion, correction or export requests that need a written response. We may ask you to confirm the login email or phone number before sending any account data.

DATA CARE

How We Protect Account Data

Account privacy is handled at login, wallet, game session and support level. We separate payment references from game activity where possible, limit staff access to role-based tools, and keep device sessions visible…

Data we collect

We collect the details needed to run your account: phone or email, login time, device type, IP area, wallet reference, and game category activity such as Live Casino, Crash Games or Bingo session records.

Payment privacy

For DANA, OVO, GoPay and QRIS, we store transaction references, status changes and matching account IDs. We do not store your wallet PIN, full app login password or private balance outside our account ledger.

Cookie control

Cookies help keep your session open, remember language choices and detect repeated failed logins. You can clear browser cookies, but we may ask for an OTP again when you return to the lobby.

Session security

Go to Account > Security > Active Sessions to check devices linked to your account. If you see an unfamiliar Android, iPhone or browser session, end it and contact support for a privacy check.

Retention timing

We keep records only as long as needed for account operation, payment matching, dispute handling and legal duties. Some wallet and identity records may stay longer than chat messages because transaction checks require a trail.

Change requests

You can ask us to correct phone, email or profile details when they are wrong. For sensitive changes, we verify your login, recent payment reference or OTP before editing account data.

Privacy Policy Questions You Ask

Use these answers when you want a quick read before opening an account or sending a request. Each answer points to the exact privacy step we use: what we collect, why we keep it, how support verifies you, and where you can change or remove details. If your case involves local access rules, availability depends on local law.

We collect the details needed to create and protect your account, such as phone or email, login records, device type, IP area and wallet references from DANA, OVO, GoPay or QRIS transactions.

Yes. We record session details needed to show history, settle account activity and investigate disputes. This can include game category, table or market access time, device session and account ID.

Yes. Contact live chat, WhatsApp or [email protected] with your account ID and registered phone number. We verify the request before sending account data to protect your privacy.

Go to your account profile and request a change through support if the field is locked. We may confirm an OTP, recent payment reference or login detail before editing private account data.

We share only the data needed to process or check a transaction, such as reference number, status and amount. We do not share wallet PINs because we never ask for them.

Open Account > Security > Active Sessions, choose the device you do not recognise, and end the session. If the device returns, contact support so we can check login and privacy records.

You can request deletion through [email protected] or live chat. Some records may remain for payment matching, dispute handling or legal duties, and access remains subject to local law where permitted.

Privacy for Live Casino Accounts

Privacy Help During WIB Hours

Live chat privacy desk

WhatsApp support window

Email record path

How We Protect Account Data

Data we collect

Payment privacy

Cookie control

Session security

Retention timing

Change requests

Privacy Policy Questions You Ask

01 What personal data does mega404 collect when I open an account?

02 Does the Privacy Policy cover Live Casino and Sportsbook activity?

03 Can I ask for a copy of my account data?

04 How do I correct my phone number or email?

05 Do you share my DANA, OVO, GoPay or QRIS details?

06 How can I remove an old device from my account?

07 Can I delete my account data completely?

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